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Device shows Offline but the client is running

Most common cause: The client lost its WebSocket connection to the server. Fix:
  1. On the device, stop the Reconnect client (Ctrl+C in Termux or close the Windows app)
  2. Restart it
  3. Wait 10–15 seconds — the device should come back Online in the dashboard

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Device went Offline on its own

Possible causes:

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”Last seen” shows a long time ago

This means the device hasn’t connected to the dashboard in a while. The device may be:
  • Off or rebooted without restarting Reconnect
  • Experiencing a network issue
  • Experiencing a Termux background kill on Android
Fix: Physically access the device and restart the Reconnect client.

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Disabling Battery Optimization (Android)

This is the #1 cause of Termux being killed in the background.
  1. Open Settings on your Android device
  2. Go to Apps → find Termux
  3. Tap Battery → select Unrestricted (or “Don’t optimize”)
On some devices this is under Battery → App Launch — set Termux to Manual and enable all three toggles (Auto-launch, Secondary launch, Run in background).

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Device is Online but not rejoining

Check the account setup badge on the device card. If it shows 0/X, the rejoin loop may be paused. Fix:
  • Send a Sync command from the Device Control Panel to get the latest state
  • If paused, send a Restart command to resume the client