“Invalid license key”
Cause: The key was already redeemed on another account, is expired, or was entered incorrectly. Fix:- Double-check the key for typos (no spaces at start/end)
- Log in to the dashboard and check your Subscriptions tab — if it’s there, the key was already applied
- If the key should be valid, contact support on Discord
”HWID limit reached”
Cause: All device slots on your subscription are used. Fix:- Go to Devices in the dashboard
- Remove a device you no longer use
- The slot will free up immediately — restart the client on the new device
”Device not appearing in dashboard”
Cause: The client started but hasn’t connected to the dashboard yet, or the key wasn’t validated. Fix:- Wait 10–15 seconds after starting the client
- Check that you have an internet connection on the device
- Restart the Reconnect client
- Make sure the key was redeemed successfully in the dashboard
Client crashes on startup
Cause: Missing dependencies (Termux), corrupted binary, or Android killed the process. Fix (Termux):- Re-download the executable from the dashboard
- Run as Administrator
Roblox not rejoining after disconnect
Cause: The check interval hasn’t elapsed yet, or the rejoin method failed. Fix:- Wait for the next check interval (up to 480s on Free)
- Upgrade to Pro+ for a shorter interval and better rejoin methods
- Check the client logs in Termux for error messages
”Connected” then immediately “Disconnected” in dashboard
Cause: WebSocket connection is unstable — usually a network issue on the device. Fix:- Check the device’s internet connection
- Disable battery optimization for Termux
- Restart the client