> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reconnect-tool.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fixing Roblox Cookie Issues in Reconnect

> Resolve invalid, expired, or failing Roblox cookie errors in Reconnect. Includes step-by-step guides to extract a fresh cookie from Chrome and Firefox.

Reconnect uses your Roblox `.ROBLOSECURITY` cookie to authenticate and control your account. Cookies expire periodically and can be invalidated by logging out, so you may occasionally need to re-import a fresh one. The guides below cover the most common cookie-related problems and how to fix them.

<AccordionGroup>
  <Accordion title="&#x22;Cookie is invalid&#x22;">
    **Cause:** Your cookie has expired or Roblox has invalidated it.

    **Fix:**

    1. Open your browser and log in to [roblox.com](https://www.roblox.com).
    2. Extract a fresh `.ROBLOSECURITY` cookie (see the Chrome or Firefox guides below, or visit the [Cookie Tool](/dashboard/cookie-tool) page).
    3. Re-import the new cookie in the **Cookie Tool** inside your Reconnect dashboard.

    <Note>
      Cookies are invalidated whenever you log out of Roblox in any browser, or when Roblox rotates them automatically — which typically happens approximately every 30 days.
    </Note>
  </Accordion>

  <Accordion title="Cookie was imported but login still fails">
    **Cause:** The cookie expired between import and use, or additional account security is blocking the session.

    **Fix:**

    1. Re-import a freshly extracted cookie — don't reuse a cookie you copied earlier.
    2. Check whether your Roblox account has **two-step verification** enabled. Certain 2SV configurations can block cookie-based sessions.
    3. Verify that your Roblox account isn't locked or flagged, which would prevent any session from authenticating.
  </Accordion>

  <Accordion title="How to get a fresh cookie (Chrome)">
    Follow these steps to extract your `.ROBLOSECURITY` cookie from Google Chrome:

    <Steps>
      <Step title="Open Chrome and go to Roblox">
        Navigate to [roblox.com](https://www.roblox.com) and log in to the account you want to add.
      </Step>

      <Step title="Open DevTools">
        Press **F12** to open Chrome DevTools, then click the **Application** tab.
      </Step>

      <Step title="Find the cookie">
        In the left sidebar, expand **Cookies** and select `https://www.roblox.com`. Scroll the list to find **.ROBLOSECURITY**.
      </Step>

      <Step title="Copy the value">
        Click the **.ROBLOSECURITY** row and copy the full text in the **Value** column.
      </Step>

      <Step title="Import into Reconnect">
        Paste the copied value into the **Cookie Tool** in your Reconnect dashboard.
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="How to get a fresh cookie (Firefox)">
    Follow these steps to extract your `.ROBLOSECURITY` cookie from Mozilla Firefox:

    <Steps>
      <Step title="Open Firefox and go to Roblox">
        Navigate to [roblox.com](https://www.roblox.com) and log in to the account you want to add.
      </Step>

      <Step title="Open DevTools">
        Press **F12** to open Firefox DevTools, then click the **Storage** tab.
      </Step>

      <Step title="Find the cookie">
        In the left sidebar, expand **Cookies** and select `https://www.roblox.com`. Scroll the list to find **.ROBLOSECURITY**.
      </Step>

      <Step title="Copy the value">
        Click the **.ROBLOSECURITY** row and copy the full text in the value field.
      </Step>

      <Step title="Import into Reconnect">
        Paste the copied value into the **Cookie Tool** in your Reconnect dashboard.
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="Cookie stopped working after being active">
    **Cause:** Roblox has rotated or invalidated the cookie since you last imported it.

    **Fix:** Extract a fresh `.ROBLOSECURITY` cookie directly from your browser (see the Chrome or Firefox guides above) and re-import it into the dashboard. You do not need to remove the old cookie first — re-importing overwrites it automatically.
  </Accordion>
</AccordionGroup>